Until 2011, Global Excel operated as a fully owned subsidiary of etfs (Expert Travel Financial Security Inc.). etfs was one of Canada’s leading providers of specialized health and travel insurance products and services. The company was founded in Sherbrooke, Quebec in 1984 and, at the outset, served the group and student insurance markets. Sweeping changes to the Canadian health care system in 1992 radically changed government insurance coverage for out-of-country travelers. These changes created an opportunity for etfs to enter the individual travel insurance industry.
In 2011, etfs was sold to Royal & Sun Alliance (RSA) Canada. RSA continues to offer numerous group and individual products geared toward the travel and specialized health insurance industry. Global Excel is now a completely independent entity, although the company maintains a key client relationship with RSA.
In 1996, the company established a subsidiary: Global Excel Management Inc. Initially, Global Excel provided assistance, cost containment, case management and claims adjudication services for etfs policyholders. Over the years, the number of clients served by Global Excel has multiplied and the services offered have been expanded.