Notify Us of a Claim

Emergency Travel Medical

For Emergency Travel Medical claims, we require a completed claim form.

Simply answer a few questions here to download the right claim form and complete it.

Print out the claim form and sign it by hand as indicated.

Take a clear digital pictures of the signed claim form, as well as any other relevant documentation including:

– Original itemized bills, receipts and proofs of payment necessary to support your claim (ex: a receipt with a credit card statement).
– Medical records you were given at the time of treatment. Please note that for hospitalization claims, we require a complete copy of your medical records from the treating facility
– Proof of both departure and return dates (ex: airline tickets, gas receipts, etc.)

You can then upload these pictures and send them to Global Excel Management using the “Submit Documents” category of our contact us page here.

Or

Instead of using our contact us page, you can mail the claim form and all other relevant documentation to us at:

From Canada:
Global Excel Management
73 Queen Street,
Sherbrooke, Quebec, Canada
J1M 0C9

From U.S.:
Global Excel Management
PO BOX 10,
Beebe Plain, Vermont, USA
05823

Once we have received your signed and completed claim form, as well as the required supporting documents, we will begin processing your claim. Please note that it is extremely important to submit all required documents when returning your claim form to us. If any documents are missing, it could cause delays.

Trip Cancellation/Interruption

You can submit your Trip Cancellation/Interruption claim online.

Click the button below to begin.

Baggage

You can submit your Baggage claim online.

Click the button below to begin.

Visitors to Canada

For Visitor to Canada claims, we require a completed claim form and expense list.

Simply answer a few questions here to download the right claim form and complete it.

Print out the claim form and sign it by hand as indicated.

Take a clear digital pictures of the signed claim form, as well as any other relevant documentation that is requested with the claim form.

You can then upload these pictures and send them to Global Excel Management using the “Submit Documents” category of our contact us page here.

Or

Instead of using our contact us page, you can mail the claim form and all other relevant documentation to us at:

From Canada:
Global Excel Management
73 Queen Street,
Sherbrooke, Quebec, Canada
J1M 0C9

From U.S.:
Global Excel Management
PO BOX 10,
Beebe Plain, Vermont, USA
05823

Once we have received your signed and completed claim form, as well as the required supporting documents, we will begin processing your claim. Please note that it is extremely important to submit all required documents when returning your claim form to us. If any documents are missing, it could cause delays.

Student/Inpatriate/Expatriate

For International Student, Inpatriate or Expatriate insurance, you can submit your claim online.

Click the button below to begin.

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