Important notice : As the novel Coronavirus continues to spread we encourage our customers to regularly visit the Government of Canada’s Travel Advice and Advisories page for the most up to date information when making travel plans.

Travelling to a destination that has received an advisory of “Avoid all travel” or “Avoid non-essential travel” can impact your travel insurance. Please refer to your travel insurance policy for more details.

If you are claiming with us, you have come to the right place!

We will guide you through the different stages of the claiming process.

To send us your documents use the Submit Documents Section.

To let us know about a new claim, the Notify us of a Claim section is the best place to start.

To follow the progress of your claim, visit the Online Claim Status section.

To answer some of your questions visit the Claiming FAQ section.

Policyholders and Claimants
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